SAFARI & FINANCES

MONEY MATTERS & OTHER FINANCIAL TIPS

FINANCIAL TIPS & PAYMENTS

Financial tips and paymentsEasy payment solutions to Zambia

With international currencies and transfers sometimes being confusing, time consuming or expensive, we thought to give a bit more feedback and offer secure links for various payment options.

In close cooperation with our PCI DSS compliant Payment Service Providers

secure payments to personal touch

PERSONAL TOUCH PAYMENT OPTIONS


We work not only in close cooperation with our Zambian Bank, but also selected separate Payment Service Providers to be able to offer you a range of payment solutions. 


Any and all payments must be made out to The Personal Touch Ltd. An invoice will be submitted for each payment made.
Kindly have a look at our specific terms and conditions to see our entire payment and cancellation policy.

BANK TRANSFER TO ZAMBIA

For security reasons we do not publish our account details, but we are happy to e-mail them together with your pro-forma invoice.

Easiest if you are paying from within Zambia or prefer to make a direct deposit or funds transfer into our accounts.

Either US Dollar or Zambian Kwacha are accepted via bank to bank transfers and straight cash deposits are also possible.

Please do send us an e-mail when transfer or deposit has been made, so we can follow up your payment with our bank.

Please be aware that all bank transfers should be made free of ALL bank charges to recipient.

EMAIL US FOR BANK DETAILS

OWN CURRENCY BANK TRANSFERS

We at Personal Touch can send you a link for payments via Exchange4Free our partner in payment services.

This enables you to make a bank transfer (EFT) into a local account in your local currency saving you on international bank fees.

Know that E4F will give you bank details and payment instructions for YOU to make a transfer locally. No funds will be automatically deducted from your account.

Please be aware that all bank transfers should be made free of ALL bank charges to recipient.
Should you rather make an immediate payment following the below link to access online payments choosing your own amount

LINK TO EXCHANGE 4 FREE

DIRECT PAYMENTS ONLINE by VARIOUS METHODS

And yes, we are also able to accept Credit Card and various Online Secure payments via DPO's secure payment site.

Know these attract a 5% administration fee.

As we are dealing with guests from many different countries, we offer a solution that enables you to make cross-border payments quickly and easily online.

We shall send you a link with all details per e-mail or if you wish to make an immediate payment just click and follow the steps here.

Should you rather pay without a link, kindly select the below option to take you directly to payment site, administration fees still apply

LINK TO DIRECT PAYMENT ONLINE

Tips and hints with a Personal Touch

THE SMALL PRINT AND OTHER FINANCIAL INFORMATION


Hidden bank charges with Electronic Funds Transfers to Zambia

Please keep in mind that many banks route international payments through correspondent banks in the USA or elsewhere, and we have seen many times where these banks take charges over and above what the sending bank will charge you, normally in the region of $25 to $45 per transfer.

We recommend speaking to your bank about this before making the transfer into our Zambian bank.
We at Personal Touch have a contract with our bank and all payment providers, so that no fees are charged for any incoming funds, therefore we cannot be responsible for payments that arrive in our account less than expected.

We also cannot be held responsible for payments that you have made to an incorrect account.

Please be aware that all bank transfers should be made free of ALL bank charges to recipient.


Safety with online payments

Safety with Online payments
Following any link will open a new secure window. Before you enter any personal or payment information online, always check that the website is secure. This is indicated by a yellow padlock icon at the top of the screen and a website address that starts with ‘https://’ (the ‘s’ stands for ‘secure’). Always take the utmost care to be safe online.

*Payment Card Industry Security Standards
As an ease of mind know that we at Personal Touch will never store or see any of your card details. So you are secure with us.
It is for this very same reason we outsourced our payment processing and we use an E4F or DPO hosted payment page as our payment processors. We at Personal Touch do not come into any contact with your credit card information. Any security deposits needed for hiring a vehicle will be processed per pre-authorisation via DPO.

What to bring on safari

ONCE IN ZAMBIA

Kindly check your VISA regulations, as you would need US Dollars in cash to pay for your visa upon arrival if not already done so via an embassy or e-visa.
Personal Touch and many other businesses accept payment in Kwacha (ZMW) or US Dollar cash. Some also accept Master or Visa cards via Point of Sale machines. We also have a Point of Sale machine for any additional services you may book.

Most local businesses, market stalls or restaurants however, only accept Kwacha cash. We highly recommend getting some Kwacha at the Lusaka airport ATM machines or changing some cash if you want.



ENTERING SOUTH LUANGWA NATIONAL PARK

You shall always be responsible for registration and payment of fees while entering South Luangwa National Park and must obey all rules and regulations set out by DNPW. 
Check our specific terms and conditions for the package interested in to see latest entrance fees. All payments at the park entrance gate are to be made in cash US dollar or Zambian Kwacha and all Zambian vehicle entries (like for our rental vehicles) in Zambian cash Kwacha.
No card payments are possible at the Park entrance gate.

  • Do know that due to forgery issues, US Dollars printed before 2007 are not accepted anywhere in Zambia.
  • There is an ATM at Zanaco Bank at the Mfuwe airport and also an ATM at the only filling station in Mfuwe town. Zanaco accepts Visa and Master cards. Especially the ATM at Mfuwe or Lusaka Airport is fairly reliable but be careful of electricity outages. The ATM at the filling station in Mfuwe town is not always working, so you might need a trip to the airport.
  • If ATM is not working, you may also get money off your credit card and the teller at Zanaco (open weekdays 09.00-15.00hrs) or change some cash money there, this is more expensive than using ATM’s.
  • Do remember to let your bank know where you are in the world, as some banks block your cards for outside of your country use.

Should you still have questions, or are unsure....
Check out our Frequently Asked Questions or drop us a line...
Start Safari Dreaming now!

Address

Personal Touch Safaris
South Luangwa National Park
Box 58, Mfuwe
Eastern Province, Zambia

Mobile Contacts

tel: +260978459965
tel:  +260979306826
app: +260978459965

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